Verified Official Policy
Eligibility for Refunds
We offer refunds on products returned within 7 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
Refund Process
To initiate a refund, please contact our support team at support@soled.in with your order number and reason for return. Once approved, you will receive instructions for returning the item.
Refund Timeline
Refunds will be processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.
Non-Refundable Items
Certain items such as personalized products, perishable goods, and digital downloads are non-refundable.
Questions about this policy? Contact us and our team will help.